PSA: Alert! "Can You Hear Me" Phone Scam

Posted by Mike Woellert on Feb 9, 2017 4:31:18 PM

We’ve talked about call scams in the past. Recently Onvoy has received reports of a scam that has been Don't fall for the "can you hear me" phone scamdubbed the “Can you hear me?” scam, where the scammer calls an unsuspecting victim and asks a question trying to obtain a ‘Yes’ answer.   The scammers then take your recorded “Yes” answer and use it to “prove” you have agreed to fraudulent charges on phone, utility or credit card bills.  The scammers might also ask questions such as “Are you the homeowner?”

If you answer ‘yes’ to a scamming caller, it’s not necessarily a foregone conclusion that your bank account will be drained or a new credit card will be opened in your name. However, it’s always a good idea to monitor your accounts and your credit situation.

Tips to avoid being scammed:

  • Don’t answer phone calls from unknown phone numbers. If a legitimate caller needs to reach you, they’ll leave a message.

  • If you receive a message containing a callback number, verify the number against a known source such as the back of your bank card before returning the call.

  • If you happen to answer a call from an unknown number, be very cautious when responding any questions. If you think you’re being phished for ‘yes’, hang up the phone immediately.

  • The IRS does not call and demand payment for unpaid taxes with an iTunes or other prepaid card. If you receive a call from someone claiming to be from the IRS who instructs you to make such a payment, hang up immediately. More information concerning IRS scams is available at

  • Never pay to collect a prize relating to a sweepstakes or prize promotion. Requiring a payment in order to collect a prize is a violation of federal law.

  • Never give out sensitive personal or financial information over the phone unless it is to a known and trusted entity. Doctor’s offices, banks and other service providers will never call and ask for your account information.

  • Generally, banks and financial institutions do not send text messages requesting sensitive information such as bank account numbers, passwords or social security numbers. If you receive such a text, do not respond and call your bank or financial institution.

  • Make note of numbers from which you receive these types of calls or texts and file a complaint with the Federal Trade C

  • If you haven’t done so already, register your home and mobile numbers on the Do Not Call Registry.

Looking for more information? Read our blogs on How to Avoid Phone Scams and Stop the Spam! How to Block Phone Numbers.

Topics: VoIP